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updatedAt: 2026-07-13T21:06:26.000Z
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# Trade-In Condition Assessment through Boost

## Good Condition:

Definition: Normal wear and tear, slight scratches

## Minor Damage:

Definition: Minor damages to display or non functional components determined to be beyond normal wear and tear

## Major Damage:

Definition: Major physical or functional damage, liquid exposure or unable to power on

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### My trade-in is damaged, should I send it in?

Your trade-in needs to be in good working condition. If you have Boost Protect or Boost Protect with AppleCare Services on your phone, and your phone is damaged, we recommend filing a [claim](https://myphoneguardian.com/boostmobile/) to avoid any fees. Note: once received, all trade-ins are final.

### What if my trade-in has a Find My iPhone (FMiP) lock?

No problem! You can [turn off your FMiP lock remotely](https://help.boostmobile.com/docs/disabling-find-my-iphone-fmip-lock-remotely).

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