30-Day Money Back Guarantee
Stress-free wireless, no strings attached.
Not digging our vibe? We’re not afraid to speak our mind and you shouldn’t be, either. If you’re not enjoying our service during your first 30 days, no hard feelings! Just reach out to Boost Customer Care to initiate a refund.
To be eligible for a full refund, including taxes and fees:
- Create a new Boost Mobile account and activate one or more line(s)
- Transfer or "port" in your number from another carrier
- Enrolled in Autopay
- Request a refund with customer care within 30 days of account creation
Terms and conditions apply.
Note: Add-Ons bought within the first 30 days are also eligible for a full refund. However, any services purchased after the cancellation request won’t be refunded. Note: if you have Boost Protect, you’ll need to pay a prorated charge.
Shop online or visit a Boost Mobile store to get started.
Can I return a device that I purchased?
Yes, click here for more information about returning your device.
What if I purchased my phone through Apple or Amazon?
Customers who purchase at Amazon, an Apple Retail store, or on Apple.com are still eligible for Boost Mobile’s 30-Day Money back guarantee. Separately, device purchases are subject to the return policies set by these retailers.
Updated 7 days ago
