Billing and Payments

Where can I pay my bill?

For accounts enrolled in Autopay, you can view your due date in your account online or in the Boost Mobile app. Your payment will be processed on the day it is due.

For accounts not enrolled in AutoPay, payments can be made in-store, in your account online, in the app or by contacting Boost Customer Care.

Assisted payments are subject to a $4 convenience fee.

When is my bill or payment due?

You can view your bill's due date directly on the home dashboard in your account online or in the Boost Mobile app.

How do I see my billing information?

Check your billing or payment information in your account online or in the Boost Mobile app.

Can I make a payment in advance?

Absolutely. Payments made in advance will show as a credit on your account and automatically apply at your next payment due date.

Note: Making a payment early does not replenish monthly data allotments.

How do I enroll in AutoPay?

On the web

1. Go to Settings → Payment Method → Enable AutoPay.
2. Add a credit or debit card under the Add Credit or Debit Card section.

Boost Mobile app

1. Go to Settings → Account → Payment Methods → Enable AutoPay.
2. Add any credit card under the Add Payment Method section.

How do I update AutoPay?

On the web

1. Go to Settings → Payment Method.
2. You'll see your saved payment method at the top of the screen. You can add a credit or debit card under the Add Credit or Debit Card section.

Boost Mobile app

1. Select Settings → Account → Payment Methods.
2. You'll see your saved payment method at the top of the screen. You can add any credit card under the Add Payment Method section.

How do I turn off AutoPay?

On the web

1. Go to Settings → Payment Method → toggle AutoPay to the off position.

Boost Mobile app

1. Go to Settings → Account → Payment Methods → toggle AutoPay to the off position

Note: some account types and plan offers require autopay to remain on.

Can a payment for Boost Mobile service be refunded?

Once a payment is applied to an account, it is not refundable, transferrable, or exchangeable and it has no surrender value.