Lost or Stolen Device

What should I do if my device is lost or stolen?

Call Boost Customer Care at (833) 502-6678 immediately if you realize your device is lost or stolen. We can take measures to protect your active account balance.

If you report your device as lost or stolen, you'll have 60 days to get a replacement. If you don't replace it within that time, your account will be canceled, and any remaining balance will be forfeited.

I have Boost Protect or Boost Protect with AppleCare Services. Am I covered if my device was lost or stolen?

Yes - Boost Protect and Boost Protect with AppleCare Services covers your device in the event of theft, damage or loss.

Learn how to file a claim.