Update Carrier Settings

Having trouble with your mobile data? It might just be those outdated carrier settings causing the headache. Here's the lowdown on updating them for both Apple and Android phones:

Apple

Updating carrier settings — Apple

NOTE

Your carrier settings are up to date if you activated your iPhone with eSIM.

1. Check your iOS version
   1. Open Settings → General → Software Update
2. Update to iOS 15.2 or later. This is the minimum iOS version needed to work on the Boost Mobile network
3. Return to the General page → About
   1. A pop-up will appear — it might take up to 30 seconds before you see this pop-up
4. Tap Update on the pop-up, and verify that the carrier is at least Boost 49.1

Android

Updating carrier settings — Android

With Android phones, the easiest and fastest way to update carrier settings is by downloading the Boost Config app from the Google Play store.

Boost Config runs in the background and isn't displayed in your app menu. It will automatically detect your SIM card and configure your phone for you.

1. Install the Boost Config app from the Google Play store
2. Restart your phone
   1. Boost Config will update your carrier settings for you. Make sure you're running Android 7 or newer for Boost Config to work

Note: Installing Boost Config won't affect your existing settings if you're still under your previous carrier during the transfer or port-out process to complete.