Store-to-Door Setup & Activation

Now, the store comes to you.

A trained Boost Mobile Expert will visit your home to handle activation, number transfer, app setup, and move everything over from your old phone—at no cost.


What is Boost Mobile Store-to-Door Setup & Activation?

It’s a professional, hassle-free delivery, activation, and setup service available when you purchase select premium devices on a new Boost Mobile account.


How do I schedule a service?

During checkout, simply select your preferred appointment date and time. Based on availability, you may be able to schedule as soon as the next day—or even same-day.


When will my Expert arrive?

At checkout, you'll select a personalized 2-hour window for your Setup & Activation.

Next, you’ll receive two notifications from Boost Mobile:

  • The day before your appointment
  • One hour before your Expert's estimated arrival time

Is this service available in my area?

Store-to-Door is currently available in select markets. Enter your ZIP code during checkout to check availability in your area.


What are your service hours?

Store-to-door appointments are available seven days a week, from 8:00 AM to 6:00 PM, excluding national holidays.


Can I make changes to my appointment?

Yes. Once your order is placed, contact Boost Customer Care to modify or cancel your appointment.


What if I do not want the Store-to-Door service?

If you do not want the Store-to-Door service, you can choose to pay in full and receive standard shipping options.


How are the Boost Mobile Experts that come to my home verified?

Your safety is our top priority. That's why every Boost Mobile Expert undergoes a background check, driving history review, and drug screening before they can visit your home. We're committed to ensuring you have a safe and trustworthy experience.