Network Enhancements

Ensure you have the best network experience

Restart Your Device

Power cycle your device (turn it off, then back on). This can be done before or after completing the steps below.

Restart Wi-Fi Calling

Celero and Samsung users, take this step!

  1. Open Settings.
  2. Go to the search bar and enter Wi-Fi Calling.
  3. Select Wi-Fi Calling, then toggle it on.

Restart Call Forwarding

  1. Open the Phone Dialing app.
  2. Select the 3-dot icon → SettingsSupplementary Services (“Call Settings” or “Call Forwarding” on some devices) → Call Forwarding.
  3. Choose call forwarding option of interest → Enter call forwarding number.

Re-Enter Voicemail Password

  1. Press and hold 1 on your keypad.
  2. Create a 4 to 9-digit password.
  3. Select your preferred greeting. You can select a standard greeting with your phone number advising callers you’re not available, record your name to use in a standard greeting or record a personal greeting.
  4. Once set, you’ll hear a confirmation message that your setup was successful.

Note: No action is required for visual voicemail.